Terms of Service

Service

arcasai provides software for business communications, scheduling, follow-up, and configured automation. Private-beta features may change, be limited, or require assisted activation.

Accounts and authority

You must provide accurate account information, protect credentials, and use the service only for a business you are authorized to represent. You are responsible for users, integrations, business knowledge, and instructions in your workspace.

Acceptable use

You may not use arcasai for unlawful, deceptive, abusive, discriminatory, harassing, fraudulent, or unsafe activity; unauthorized access; emergency services; medical diagnosis; or communications lacking required identity, consent, disclosure, or opt-out mechanisms.

Communications compliance

You are responsible for the legality of contact data and campaigns, including calling, recording, email, messaging, quiet-hour, suppression, and do-not-call requirements. arcasai may review, limit, suspend, or stop activity that presents legal, security, reputation, or provider risk.

AI limitations and human review

AI output can be incomplete or incorrect. You must review business knowledge, maintain escalation paths, and use human approval for sensitive or irreversible actions. arcasai does not provide legal, medical, financial, or emergency advice.

Fees and providers

Paid plans, usage, carrier fees, taxes, and overages are charged according to the order or checkout terms. Third-party services may have separate terms, limitations, and outages.

Data and feedback

You retain ownership of customer content. You grant arcasai the rights needed to process it to provide, secure, support, and improve the service. You represent that you have the necessary rights and permissions.

Availability and liability

The service is provided subject to the applicable order and law. To the maximum extent permitted by law, arcasai is not responsible for indirect or consequential damages, third-party service failures, or decisions made without appropriate human review.

Contact

Questions may be sent to support@arcasai.com. Enterprise, healthcare, or regulated use requires a separate written agreement.